Privacy Policy
Last updated: 17/05/2025
At Thais Monteverdi – Boutique Travel Agency, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.
1. Personal Information We Collect
When you submit a quote request, book a consultation, or contact us, we may collect the following information:
- Full name
- Email address
- Phone number
- Travel preferences (dates, destinations, budget, etc.)
- Billing or payment information (if applicable)
- Passport details (only if required for booking and with consent)
2. How We Use Your Information
We use your data to:
- Process and personalize your travel request
- Communicate with you regarding your trip
- Send confirmations, invoices, and itineraries
- Improve our customer service and website functionality
- Comply with legal or administrative obligations
Your data is never sold, rented, or shared with third parties for marketing purposes.
3. Data Sharing with Third Parties
We only share your personal information with third parties when necessary to:
- Book flights, hotels, transfers, or activities
- Ensure visa or insurance support
- Comply with applicable laws or respond to legal requests
All third parties involved are contractually obligated to protect your data and use it only for the purpose of fulfilling the travel services.
4. Data Security
We implement appropriate technical and organizational measures to ensure a high level of security for your personal data. These include:
- Secure servers and encrypted communication
- Restricted access to personal information
- Data retention policies limiting how long your data is stored
5. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent at any time
- Request a copy of your data
- Lodge a complaint with a supervisory authority (in the EU, for example)
- To exercise any of these rights, contact us at: [Your Email Address]
6. Cookies & Analytics
Our website may use cookies to improve your experience and analyze website traffic. You may disable cookies in your browser settings if you prefer.
7. Updates to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with an updated revision date.
8. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
📧 contact@hiddenstaytravel.com
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